Customer success
The Critical Link: Exceptional Customer Service in the Era of E-commerce
Learn how exceptional customer service revolutionizes last mile delivery.
As online shopping has become increasingly common, the process of delivering a package from a warehouse to a customer's doorstep—also known as the "last mile" of delivery—has become key to customer satisfaction. This critical final leg of the supply chain is not just about moving goods; it's an opportunity to demonstrate commitment to innovation, sustainability, and improving customers’ trust.